Privacy Policy

1. Who We Are

Wise Web Studio is a web design and development service operated by:

We are the data controller responsible for your personal data collected through this website.

2. What Data We Collect

We collect the following personal data when you interact with our website:

Contact Form

• First and last name
• Email address
• Business name (optional)
• Service interest
• Project description

Booking (TidyCal)

• Name and email address
• Preferred meeting time and timezone

Analytics & Cookies

• IP address (anonymized)
• Browser type and device
• Pages visited and time spent
• Referral source

3. How We Use Your Data

We use your personal data solely for the following purposes:

• To respond to your project inquiry and provide a quote
• To schedule and conduct consultation calls
• To communicate about your project throughout its development
• To improve our website and services through analytics
• To comply with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Consent — when you submit a contact form or accept cookies
• Legitimate interest — to respond to business inquiries and manage client relationships
• Contractual necessity — to deliver the services you have requested

5. California Privacy Rights (CCPA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right not to be discriminated against for exercising your privacy rights

We do not sell personal information. To exercise any of these rights, please contact us at work@wisewebstudio.com.

6. Cookies

Our website uses cookies to improve your experience and measure website performance. We use the Complianz plugin to manage cookie consent in compliance with GDPR and CCPA requirements.

You can manage your cookie preferences at any time through the cookie banner or by contacting us directly. For full details, please see our Cookie Policy.

7. Third-Party Services

We use the following third-party services that may process your data:

• Contact Form 7 — form submissions (WordPress plugin)
• TidyCal — meeting scheduling (Privacy Policy)
• Meta Pixel — advertising analytics (Privacy Policy)
• Hostinger — website hosting (Privacy Policy)

Each of these services has its own privacy policy. We recommend reviewing them to understand how they handle your data.

8. Data Retention

We retain your personal data only for as long as necessary:

• Contact form submissions — up to 2 years from last contact
• Client project data — up to 5 years for legal and accounting purposes
• Analytics data — as defined by the respective service provider

You may request deletion of your data at any time by contacting us.

9. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — request we limit how we use your data
• Right to data portability — receive your data in a structured format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, please contact us at work@wisewebstudio.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Portuguese data protection authority: Comissão Nacional de Proteção de Dados (CNPD).

10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is hosted on secure servers with SSL encryption.

11. International Transfers

Some of our third-party service providers are based outside the European Union. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

13. Contact

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Last updated: May 2026 · Wise Web Studio · Tiago André Carvalho Fernandes · NIF 253227151